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Manage a crisis

Be prepared for a crisis situation – from cost of living, to natural disasters, with our tips and resources for businesses.

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Cost of living resources

Find financial relief and help for businesses struggling with the cost of living crisis.

Energy Bills Discount Scheme

Find out how all eligible UK businesses and other non-domestic energy users will receive a discount on high energy bills until 31 March 2024.

Energy Price Guarantee for households

From July 2023, households will pay the lower of the Ofgem Price Cap or the Energy Price Guarantee, which will revert to £3,000 from July 2023 until the end of March 2024.

Guidance from UKHospitality

Get free guidance on energy support from UKHospitality, including a Q&A and an energy bill calculator.

Smart meter and energy tips for small businesses

Find money and energy-saving tips from Smart Energy GB and how to request a smart meter.

Support for Energy and Trade Intensive Industries

Check your eligibility and apply for the Energy Bills Discount Scheme for Energy and Trade Intensive Industries.

Resources on cyber security and safety training

Cyber security resources

Find free, practical resources from the National Cyber Security Centre (NCSC) on how to protect your business online.

Terrorism safety training

Learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident with this free online training course from ProtectUK.

Flooding resources

If your business has been impacted by floods, find information and advice to help you get back on your feet, including dealing with cancellations, communicating with customers and accessing further support.

How to plan ahead for flooding

Sign-up for flood warnings, find templates to create your personal flood plan and learn how to prepare for a flood event.

Sign-up for flood warnings, find templates to create your personal flood plan and learn how to prepare for a flood event.

Dealing with floods toolkit

A useful toolkit on what to do during a flood event – from assessing the situation to refunds and cancellations.

If you are affected by floods, take time to assess your situation, with our checklist of first steps.

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Sailboats moored on the Aln River at the edge of the North Sea at Alnmouth, Northumberland Coast Path.
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Working with others during a flood event.

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Victoria Suspension Bridge over the river Wye, Hereford.
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Step-by-step guide on how to communicate with your customers during a flood event.

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Rear view of young woman on a hillside with two dogs
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Cancellations and refunds due to flooding.

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View from above of green rolling hills and a lake nearby
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Steps to minimise the impact of extreme weather, including flooding, on your tourism business.

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View of the Monastery of Tynemouth and coastguard station, North Sea.
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Returning to normal after flooding – how to communicate a return to your customers.

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Blond woman wearing hat and jeans sitting on bridge
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At-a-glance timescale of guidelines for actions to take following a flooding crisis.

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Autumn colour at Royal Botanic Garden, Kew
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Find more information and help when dealing with flooding through the national agencies and charities listed here.

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Bristol seen from the river with Clifton Suspension Bridge in background against a blue sky
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Download the complete Dealing with floods toolkit

If your business has been impacted by floods, find information and advice to help you get back on your feet, including dealing with cancellations and communicating with customers.

Download (63.12 KB)

Other resources

Reinforced Autoclaved Aerated Concrete

Guidance from the Royal Institute of Chartered Surveyors about Reinforced Autoclaved Aerated Concrete (RAAC).